What is an AI Chatbot API?
An Intelligent Chatbot API is a programming interface that enables developers to include chatbot functionality into their programs, websites, or services. Also known as Conversational AI APIs, they give developers access to the natural language processing (NLP) capabilities of a pre-trained language model or chatbot service to conduct NLP activities and create responses to user inquiries.
They are capable of interpreting user input, extracting intent, and generating meaningful responses. Developers can utilize AI Chatbot APIs to create applications that can interpret and reply to user queries in natural language. To generate human-like responses, these APIs frequently make use of massive language models.
AI Chatbot API use cases
The AI chatbot API can be used in various fields like Customer Support, Virtual Assistants, E-commerce, Health Care, Travel and Hospitality.
These APIs provide powerful tools for automating content moderation, enhancing user safety, and ensuring the integrity of digital platforms. For more details, read our article dedicated to AI Chatbot API.
Best ChatGPT API Alternatives in 2023
While comparing Conversational AI APIs, it is crucial to consider different aspects, among others, cost security and privacy. AI Chatbot experts at Eden AI tested, compared, and used many ChatGPT API alternatives. Here are some actors that perform well (in alphabetical order):
Anthropic Claude
Google Bard
OpenAI ChatGPT
Jasper Chat
Microsoft Bing
Writesonic Chatsonic
YouChat
1. Anthropic Claude API
Anthropic's AI assistant, Claude, is accessible via a chat interface and API, and excels in tasks like summarization, search, creative writing, coding, and more. It is good for complex reasoning, creativity, thoughful dialogue, and detailed content creation. It comes in two versions: Claude, a high-performance model, and Claude Instant, a lighter, faster, and less costly alternative.
Partners like Quora, Notion, and DuckDuckGo praise Claude for its conversational nature, creative storytelling, and productivity-enhancing abilities. As Anthropic continues its development, it seeks to make Claude more helpful, honest, and harmless.
2. Google Bard API
Google Bard is an advanced language model powered by PaLM and built on LaMDA's success which has the unique advantage of training with an extensive dataset called "infiniset," enhancing its natural and helpful dialogue capabilities. With real-time internet access, Bard can provide up-to-date information during conversations.
In comparison, ChatGPT relies on a fixed dataset from 2021 and might lack the latest information. Although ChatGPT generates coherent responses, Bard surpasses it by offering natural, insightful search results and even synthesizing new information for comprehensive and accurate responses.
The Google Bard API is currently in beta and available to a limited number of users, but it is expected to become more widely accessible in the future as it undergoes further development and refinement.
3. OpenAI API ChatGPT - Available on Eden AI
The GPT-3 (Generative Pre-trained Transformer 3) API from OpenAI is a potent language model that, among other things, may be applied to chatbot applications. GPT-3 is renowned for its capacity to perform a variety of natural language processing tasks and produce writing that resembles that of a human. The API was created to be user-friendly for everyone while still being adaptable enough to boost the efficiency of machine learning teams.
In truth, a large number of their teams are currently utilizing the API so you may concentrate on machine learning research rather than issues with distributed systems. Today's API uses weights from the GPT-3 family and operates models with them at significantly increased speeds and throughput. In order to better serve our consumers, machine learning is continually improving its technology.
4. Jasper Chat API
With an impressive 99.99% uptime, Jasper ensures that your platform remains stable even when the API provider experiences downtime. This is achieved through a proprietary AI engine that enhances performance and reliability.
Jasper harnesses the power of top AI models, both internal and external, to select the most suitable one for each task. It also incorporates recent content and news from Google's search results, ensuring that your content is up-to-date and relevant. By using top-notch grammar and plagiarism tools, Jasper saves you time and helps avoid mistakes. Moreover, it seamlessly integrates SEO and performance ranking, guaranteeing high-quality content creation.
Most importantly, Jasper is trained specifically on your brand's voice and style, ensuring that all content generated is consistently on-brand, maintaining your unique identity at all times.
5. Microsoft Bing API
Microsoft Bing Chatbot is a powerful and versatile chatbot that is well-suited for a variety of use cases. Bing Chatbot's access to Bing search data allows it to provide more accurate and informative answers to user queries. This is because Bing search includes billions of web pages, images, and other resources. If you are looking for a chatbot that can provide accurate and informative answers, protect your data, and be easy to use, then Microsoft Bing Chatbot is a great option.
Up to this date, here is no official Bing Chat API available. is an unofficial Bing Chat API that is a Node.js client for Bing Chat by Microsoft. It allows you to use Bing Chat as a chatbot service for your own applications. However, it is not officially supported by Microsoft and may not be stable or secure. If you want to use the official Bing Chat Enterprise API, you need to sign up for a waitlist, which is a version of Bing Chat that protects your organization’s data and privacy.
6. Writesonic Chatsonic API
Chatsonic, powered by Writesonic, is a conversational AI tool with GPT-4 capabilities designed to address the limitations of ChatGPT, making it an effective alternative. Trained using Google Search, Chatsonic can converse about current events and trending topics in real-time and generate digital AI artwork for social media and digital campaigns.
It also serves as a customizable personal assistant for various tasks, from solving math problems to preparing for interviews. Whether you're looking to integrate Chatsonic with your website or your mobile app, the Chatsonic API makes it easy!
7. YouChat API
Youchat offers a user-friendly and highly customizable chatbot platform that can be integrated seamlessly into any application. It has a wide range of prebuilt features with customizable UI, saving time for developers and enhancing user experience.
Youchat's modular architecture makes it easy to add new functionalities and integrate with other tools, while its powerful NLP engine and machine learning capabilities enable chatbots to interact naturally with users. With Youchat, businesses can easily automate their customer service, reduce response times, and improve customer engagement. With Youchat, you can build chatbots that are not only smart but also human-like and friendly!
The YouChat API will soon be available. Fill out the form here to receive a notification when the API is ready.
AI Chatbot API Best Practices
When using AI chatbot APIs on Eden AI's chat system, following best practices is essential for optimal results.
Key recommendations include defining the chatbot's purpose clearly or adjusting temperature settings for response randomness among other things. Read our Best Practices for Chatbots to learn how to make the most out of our Chatbot API!
Performance variations of Conversational AI APIs
For all companies who use AI Chatbot in their software: cost and performance are real concerns. The market is quite new but all those providers have their benefits and weaknesses.
The performance variations between different Chatbot API providers can be influenced by several factors, including:
1. Language Support: Some API providers may have better performance and accuracy in detecting content in certain languages due to variations in language models and training data availability. Providers with comprehensive language support might offer higher accuracy for a wider range of languages.
2. Quality and Diversity of Training Data: The quality, diversity, and size of the training data used to train AI models can impact performance. Providers with access to large, diverse, and well-curated datasets are likely to offer more accurate and reliable content detection.
3. Continuous Improvement and Updates: Providers that actively invest in research and development, and regularly update their models and algorithms, are more likely to deliver better performance. Ongoing improvements can address emerging challenges and enhance the accuracy and effectiveness of content detection.
4. Integration and Customization: The ease of integration with existing systems and the flexibility to customize the API to specific use cases can also impact performance variations between providers.
Why choose Eden AI to manage your AI Chatbot APIs
Eden AI offers multiple AI APIs on its platform amongst several technologies: Text-to-Speech, Language Detection, Sentiment Analysis, Receipt Parser, Question Answering, Data Anonymization, Speech Recognition, and so forth.
We want our users to have access to multiple Chatbot engines and manage them in one place so they can reach high performance, optimize cost and cover all their needs. There are many reasons for using multiple APIs :
- Fallback provider is the ABCs: You need to set up a provider API that is requested if and only if the main Chatbot API does not perform well (or is down). You can use confidence score returned or other methods to check provider accuracy.
- Performance optimization: After the testing phase, you will be able to build a mapping of providers’ performance based on the criteria you have chosen (languages, fields, etc.). Each data that you need to process will then be sent to the best Chatbot.
- Cost - Performance ratio optimization: You can choose the cheapest Chatbot provider that performs well for your data.
- Combine multiple AI APIs: This approach is required if you look for extremely high accuracy. The combination leads to higher costs but allows your AI service to be safe and accurate because AI Chatbot APIs will validate and invalidate each other for each piece of data.
How Eden AI can help you?
Eden AI is the future of AI usage in companies: our app allows you to call multiple AI APIs.
Centralized and fully monitored billing on Eden AI for all Chatbot APIs.
Unified API for all providers: simple and standard to use, quick switch between providers, access to the specific features of each provider.
Standardized response format: the JSON output format is the same for all suppliers thanks to Eden AI's standardization work. The response elements are also standardized thanks to Eden AI's powerful matching algorithms.
The best Artificial Intelligence APIs in the market are available: big cloud providers (Google, AWS, Microsoft, and more specialized engines).
Data protection: Eden AI will not store or use any data. Possibility to filter to use only GDPR engines.
You can see Eden AI documentation here.
Next step in your project
The Eden AI team can help you with your Chatbot integration project. This can be done by:
Organizing a product demo and a discussion to better understand your needs. You can book a time slot on this link: Contact
By testing the public version of Eden AI for free: however, not all providers are available on this version. Some are only available on the Enterprise version.
By benefiting from the support and advice of a team of experts to find the optimal combination of providers according to the specifics of your needs.
Having the possibility to integrate on a third-party platform: we can quickly develop connectors.